What is Normal:
- Immediately after the lash application, some individuals with sensitivities can experience minor redness and dry eyes. We try to minimize this where possible, so we will ask if you are sensitive beforehand. In most cases, this disappears within an hour or so and there’s no need to worry. Of course, call us if you are concerned.
- It’s normal to lose a couple of lashes every day (1-5). Don’t be alarmed if you notice them from time to time (as they are much larger than your natural lashes so you notice them!). The extension falls out attached to the natural lash when it is ready to come out, and a new baby lash takes its place. Some days you won’t lose any, other days you might lose 3 or 4. It’s completely normal and does not mean your eyelashes are all going to fall out!
- Some lash growth cycles are faster than others. You may find every few months, your lashes shed faster than other times. It usually means that you have a lot of new growth, and when you come in we will see a lot more lashes we can lash! Other times they might still look great at 4 or 5 weeks, as they have not shed much.
- No two sets of lashes are identical. We customize the styling, sizes, weights and curls to every individual’s eye shape, natural lash condition and tastes. Each style looks different depending on how own eye shape. So please be aware that your lashes will not look identical to your friends, even if you request the exact same thing.
- Expect between 2 – 4 weeks before you need an infill. On average, our clients come back every 3 weeks. Sets consisting of more lashes (glam and volume) will usually last longer than those with less (full, lite). Shorter lashes usually last longer too.
What is not normal:
- If you experience intense itching and or red/swollen eyelids in the first few days after the application. This could be a sign of an allergic reaction. Unfortunately, these are largely unavoidable – but luckily they are rare, and can be treated. Please contact us if you are worried at all about this.
- A streak of red towards the bottom part of your eye in the first few days can signify that you have had a reaction/sensitivity to the under-eye pads that we use. This is uncommon, but nothing to be overly concerned about. Please let us know, and see your pharmacist for advice. Usually it will resolve within a few days. We can adjust treatments in future to use a different pad/tape method for you.
- Excessive shedding of extensions off the natural lashes in the first few days. This is uncommon – but please contact us if you feel they are shedding rapidly within the first 3 days of application so we can troubleshoot and/or assess your lashes.
- If (after wearing extensions for a while) you find your eyes sometimes feel gritty and sandy – this can mean that you really need to clean your lashes more frequently/properly. Your stylist can assess your lash line and give advice on the best way to clean your lashes. Normally, every day cleaning with a lash wash will resolve this issue.
- Swollen eyelids after eyelash extension: Use a cold compress to reduce discomfort and swelling (eye pads may better if they are trying to keep the lashes). Use a camomile tea compress. Get medical advice.
There are several cause for water eyes during or after applying extensions (which in most cases are rare):
Allergies: Some individuals may be allergic to the adhesive or materials used in eyelash extensions, leading to an allergic reaction that results in watery eye, a removal service may be needed depending on the severity.
Sensitivity to fumes: The fumes produced by the adhesive can be irritating to the eyes, causing them to water. Keeping your eyes shut throughout the application will lessen this chance as it is similar to cutting onions.
Eye irritation: Although very few will experience any problems, the process of applying lash extensions can sometimes involve pulling or tugging on the natural lashes, which can cause eye irritation and watering.
Cleaning products: Some cleaning solutions used to prepare the eyelashes before application may cause irritation and watery eyes in sensitive individuals. We must be informed of any allergies to products prior to starting.
Inadequate eye protection: Failure to use protective eye pads or tape during the application process can result in adhesive or other materials coming into contact with the eyes, causing irritation and tearing.
Eye health issues: Pre-existing eye conditions or infections can also lead to watery eyes during or after eyelash extension application. The number one way to take care of your eyelash extensions is to regularly clean them with an oil-free cleanser, such as our Lash Shampoo foaming cleanser. It is also important to brush through them daily to avoid any tangling, and to avoid tugging or picking at your lashes.
To properly care for their new lashes, here is a list of a few recommended essential items:
- Gentle cleanser: Look for a specifically formulated lash cleanser or a mild, non-irritating cleanser that is safe for use around the eyes.
- Clean mascara wand or spoolie: This is essential for brushing and grooming. Opt for a disposable wand or spoolie to ensure hygiene and prevent any potential contamination.
- Lash serum or conditioner: Look for a serum specifically designed for use on lifted lashes to keep them healthy hydrated and promote their strength.
- Eye makeup remover: Look for a gentle, oil-free eye makeup remover suitable for use on lash extensions or lifted lashes to avoid damage or premature lifting.
- Silk or satin pillowcase: This can help prevent friction and minimize the risk of lashes getting caught or bent.
- Safe mascara (optional): Look for mascaras labeled safe for use on lifted lashes or lash extensions. These are usually water-based and easier to remove.